Yep - hi again, Craig! :wavey:
My morning was less than productive. I actually got up early today, threw on clothes and got Mr. OEM to PMoA before they opened (3rd in line) for my service appointment. I have been trying to set up a pre-MOTD service appointment for almost 2 weeks now, making clear each time that I needed a loaner car.
We had it all set up for this morning - my SA, emailed me yesterday (even though it was his day off), to say that he was having one of his coworkers set aside a loaner for me. Well - when I get there this morning, and I'm in line outside, he calls me and tells me that someone took the loaner. Basically, another of his coworkers raided the "reserved" loaner and left me hanging. So - off to Enterprise it was. I didn't get a car for an hour after I checked in Mr. OEM. Painful!
Then, ironically... as I was sitting in the rental from Enterprise, before I even drove off the lot, my SA called me back and said he had managed to obtain a loaner, and asked if I could come back. So... I took the Enterprise paperwork back in, and they gave me a ride back to PMoA again so I could get the loaner.
I have said for years that PMoA doesn't have enough loaners. I have said this multiple times to the General Manager, David Hellmuth... and each time he defends himself by rattling off some large number about how many loaners they have.
Regardless of how many they have now, it's still not enough! They should be able to keep up with the demands of their customers, and they just don't. I counted at least 10 service customers (including me and Craig) this morning who needed to be picked up by Enterprise for a rental.
Anyway - rant over. My hopes for an early start today (including getting to work early) were completely shot by this nonsense! :hmpf:
P.S. Oh, and get off my lawn! :argh: